Support

Members and coaches sign in at summitforwellness.com sign in. This is also where you go to reach any device connection you have authorized.

If you have forgotten your password, use Forgot password and we will email you a link to set a new one. Password reset links are single use and expire, so request a fresh one rather than reusing an old email.

If you were invited by a coach and never received your invitation, check your spam folder first, then email us and we will resend it.

Summit For Wellness can connect to a fitness device account so your activities, sleep, resting heart rate and related daily health metrics appear alongside the training your coach has planned. Connecting is always something you do yourself, from your own account, and it is always optional — the platform works fully without it.

To connect a device, sign in, open Settings, and use the “Connect Your Wearables” section. You will be asked to authorize the connection with your device account. We never ask for or store your password for that account.

To disconnect a device, return to the same section in Settings and choose Disconnect. The connection stops immediately and no new data is collected. Data already synced into your training history stays on your account so your past workouts stay intact; if you would rather it were removed as well, email us and we will delete it.

If a connection stops working, it will show as needing to be reconnected in Settings. Disconnecting and reconnecting resolves most cases. If it does not, email us with the name of the device platform and we will look at it from our side.

What we collect, why, and who it is shared with is set out in full in our Privacy Policy, including a section specifically about third-party fitness device integrations.

You can request a copy of your data, a correction, or deletion of your account at any time by emailing bryan@summitforwellness.com. Questions about security or privacy specifically reach the same address.

Cards on file, memberships, invoices and receipts are all under Billing once you are signed in. Card details are handled by our payment processor and are never stored on our servers.

To change or cancel a session, use the link in your booking confirmation email, or reply to it and we will take care of it. Cancellation windows are set by your coach.

Current service status is published at /api/health. If it reports a problem, we already know and are working on it.